DIFFERENCE IN ENVIRONMENTAL RESPONSIBLE BEHAVIOR BY SOCIAL DEMOGRAPHIC CHARACTERISTICS OF ACCOMMODATIONS' MANAGERS

Author Name: 1. Nguyen Tri Nam Khang 2. Huynh Truong Huy 3. Tran Thanh Liem

Volume/Issue: 03/05

Country: Vietnam

DOI NO.: 08.2020-25662434 DOI Link: https://www.doi-ds.org/doilink/11.2022-52549985/UIJIR

Affiliation:

1. Can Tho University, Vietnam
2. Can Tho University, Vietnam
3. Can Tho College, Vietnam

ABSTRACT

The objective of the article is to analyze the difference between environmental responsible behaviors by socio-demographic characteristics of managers. Based on primary data collected by surveying 134 top managers of 134 accommodations (including: 3 five star hotels, 6 four star hotels, 11 three star hotels, 30 two star hotels, 27 one star hotels, 29 unrated hotels, 20 guest houses/tourist motels, 5 homestays and 3 others) in Can Tho City, Vietnam, descriptive statistical analysis, Cronbach's alpha, T-test and Anova were applied. Environmental responsible behavior of managers is classified into 3 groups: direct behavior, indirect behavior and general behavior. The research results showed that: (1) There are differences in 3 types of behavior according to years of working experience in the tourism industry and according to years of working as a manager; (2) Managers of different age groups have different indirect and general behavior, but do not have differences in terms of direct behavior; (3) No difference was found in environmental responsible behavior by positions, gender and education level of managers.

Key words: Environmental responsible behavior, direct behavior, indirect behavior, socio-demographic characteristics, working experience, ,accommodation, hotels, top managers.