EXAMINATION APPLYING ISO 9000 IN IRAQI CONSTRUCTION INDUSTRY

Author Name: Noralhuda M. Azize

Volume/Issue: 02/12

Country: Iraq

DOI NO.: 08.2020-25662434 DOI Link: https://www.doi-ds.org/doilink/06.2022-98521264/UIJIR

Affiliation:

Lecturer, College of education for girls, University of Thi-Qar, Iraq

ABSTRACT

The purpose of this study is to investigate the current situation of implementation of a quality management system (QMS) based on ISO 9000 in Iraqi construction sectors. This study focused particularly on appling ISO 9000 as well as obstacles facing its implementation in construction sector. The quality systems of ten building firms in different area in Iraq will be evaluated and examined in this article. The examination was carried out in accordance with the ISO 9000 standard. the results found the firms' quality systems are applied in a variety of ways, from a casual surface application to a thorough system application. The ISO 9000 provisions dealing with inspection and test status, inspection and testing, non-conformance product control, and handling, storage, and preservation are the most often followed. Design control, internal audits, training, and statistical methodologies are the provisions that have been the least adhered to. In general, all ten Iraqi construction contractors agree that the ISO 9000 quality management system is advantageous to their companies and that it provides considerable benefits. ISO 9000 QMS, on the other hand, cannot be extensively accepted and implemented owing to practical constraints, the major obstacles facing the implementation of ISO 9001 QMS were no existence of government regulations for mandatory implementation, lack of top management support and commitment, and inadequate employee’s culture toward quality."

Key words: construction, Iraq, quality management system, hazard, contractor