TRANSFORMING PATIENT CARE: THE IMPACT OF NURSE-PATIENT COMMUNICATION ON HEALTH OUTCOMES

Author Name: 1. Dr Kavita V Matere 2. Sanju Sharma 3. Om Prakash Shrimal 4. Anitha M 5. Jishnu Vasavan 6. Mr. Nagesh 7. Dr. Varsha Upadhyay

Volume/Issue: 05/09

Country: India

DOI NO.: 08.2020-25662434 DOI Link: https://doi-ds.org/doilink/02.2025-25695346/UIJIR

Affiliation:

1. Principal, SMBT Institute of Nursing, Nandi Hills, Dhamangoan, Nashik, Maharashtra, India.
2. Nursing Tutor, GMN College of Nursing, Ambala Cantt, Haryana, India.
3. Assistant Professor, S. N. Institute of Nursing Sciences, Nirwan University Jaipur, India.
4. Nursing administrator, Sre Vidya Hospital, Krishnagiri, Tamil Nadu, India.
5. Professor, Community Health Nursing, Jagadguru Shankaracharya College of Nursing Sejbahar, Raipur, Chhattisgarh, India.
6. Nursing officer, MPMMCC/HBCH, Varanasi, U.P, India.
7. Assistant Professor Mahatma Gandhi Nursing College Jaipur, Rajasthan, India.

ABSTRACT

Effective nurse-patient communication is a cornerstone of quality healthcare, directly influencing patient outcomes and overall satisfaction. This review explores the profound impact that nurse-patient communication has on health outcomes, emphasizing how clear, empathetic, and culturally competent communication enhances the patient experience and promotes better recovery. Communication fosters trust and a strong nurse-patient relationship, which can lead to improved patient adherence to treatment plans, reduced anxiety, and better management of chronic conditions. Furthermore, communication plays a critical role in preventing medical errors, ensuring accurate patient information exchange, and facilitating interdisciplinary collaboration. Barriers such as time constraints, language differences, and emotional challenges can impede effective communication, but strategies like active listening, emotional intelligence, and patient-centered communication techniques can mitigate these obstacles. The rise of digital tools and telehealth has also transformed communication, offering both opportunities and challenges in maintaining patient engagement. Ultimately, this review underscores that investing in communication skills for nurses is essential for improving health outcomes, enhancing patient safety, and fostering a more compassionate, effective healthcare environment. By prioritizing effective communication, healthcare providers can ensure that patients receive holistic, personalized care that promotes optimal health and well-being.

Key words: Nurse-Patient Communication, Patient-Centered Care, Health Outcomes, Effective Communication, Emotional Intelligence, Healthcare Communication